🚀 Job-Ready Defect Root Cause Analysis Skills

Master Defect Root Cause Analysis
with Mentors from Top Startups

Go beyond bug reporting. Our 12-week intensive program in India trains you to systematically identify, analyze, and eliminate the source of software defects. Build a robust portfolio with 6 real-world projects under 1:1 mentorship from industry experts.

12
Weeks
6
Projects
100%
Job Support
🔥Limited seats • ₹18999
WhatsApp Us

Why This Course is Different

Don't just learn theory. Build real projects.

 

Traditional Courses

Our Defect Root Cause Analysis Program

Learning Approach
Theory-heavy lectures
Hands-on project-based learning
Mentorship
Pre-recorded Q&A sessions
Live 1:1 mentorship from industry practitioners
Tools & Tech
Basic IDE and bug trackers
Advanced toolchain: Log analysis, APM, debugging suites
Outcome
Certificate of completion
Job-ready portfolio & direct placement support

12-Week Intensive Curriculum

Transform from beginner to professional

Month 1

Foundations of Defect Analysis

Goal: Build a solid understanding of software quality, defect lifecycles, and systematic investigation techniques.

Learning Objectives:

  • Define software defects and their impact on business.
  • Master the defect lifecycle and triage process.
  • Apply the 5 Whys and Fishbone Diagram techniques.
  • Write effective bug reports and RCA documents.

Key Tools & Technologies:

Jira Confluence Chrome DevTools MindMeister

Weekly Breakdown:

Week 1: Introduction to Software Quality & Defects
  • Cost of poor software quality (COPQ).
  • Defect Classification: Severity vs Priority.
  • Setting up Jira for defect tracking.
Week 2: The Defect Lifecycle & Triage
  • From discovery to resolution and verification.
  • Effective bug report writing with templates.
  • Conducting a defect triage meeting.
Week 3: Root Cause Analysis Techniques I
  • The 5 Whys methodology - deep dive.
  • Ishikawa (Fishbone) Diagrams for complex systems.
  • Case study: RCA for a login failure.
Week 4: Root Cause Analysis Techniques II
  • Fault Tree Analysis (FTA).
  • Pareto Analysis for defect prioritization.
  • Creating a standard RCA document.

Hands-On Project:

Project 1: Analyze & Document a Live Defect
  • Deliverable: A comprehensive RCA report for a provided defect scenario, including a Fishbone diagram and a Jira ticket with full lifecycle tracking.
Month 2

Technical Investigation & Tool Mastery

Goal: Gain proficiency in using advanced tools to gather data, analyze logs, and pinpoint technical root causes in frontend and backend systems.

Learning Objectives:

  • Debug frontend issues using browser developer tools.
  • Analyze server logs and application performance metrics.
  • Utilize monitoring and APM tools for proactive defect detection.
  • Correlate data from multiple sources to form a hypothesis.

Key Tools & Technologies:

Splunk Datadog Postman New Relic ELK Stack

Weekly Breakdown:

Week 5: Frontend Defect Analysis
  • Deep dive into Chrome DevTools: Console, Network, Sources.
  • Debugging JavaScript errors and performance bottlenecks.
  • Analyzing CSS rendering issues.
Week 6: Backend & API Defect Analysis
  • Using Postman for API testing and debugging.
  • Understanding HTTP status codes and error messages.
  • Analyzing database query performance and errors.
Week 7: Log Analysis & Monitoring
  • Centralized logging concepts.
  • Writing effective log statements.
  • Using Splunk/ELK to search and visualize logs for anomalies.
Week 8: Application Performance Monitoring (APM)
  • Introduction to APM tools (Datadog/New Relic).
  • Setting up dashboards and alerts.
  • Using APM traces to find slow transactions and errors.

Hands-On Project:

Project 2 & 3: Full-Stack Defect Investigation
  • Deliverable 1: A technical report diagnosing a complex frontend/backend interaction bug, using DevTools and Postman.
  • Deliverable 2: Set up a monitoring dashboard and write an RCA for a simulated performance degradation issue using an APM tool.
Month 3

Advanced Analysis, Prevention & Communication

Goal: Learn to conduct RCAs for complex system failures, design preventive measures, and effectively communicate findings to stakeholders.

Learning Objectives:

  • Apply RCA to distributed systems and production outages.
  • Design and advocate for preventive controls and tests.
  • Master the art of presenting RCA findings to technical and non-technical audiences.
  • Build a professional portfolio of RCA work.

Key Tools & Technologies:

Blameless Postmortem Templates Swimlane Diagrams Test Automation Frameworks Git

Weekly Breakdown:

Week 9: RCA for Complex Systems & Outages
  • Blameless postmortem culture.
  • Timeline reconstruction for incidents.
  • Case study: A major e-commerce site outage.
Week 10: From Analysis to Prevention
  • Designing automated tests to catch regressions.
  • Implementing monitoring alerts and SLOs.
  • Process improvements: code reviews, deployment gates.
Week 11: Communication & Stakeholder Management
  • Tailoring the RCA message for engineers, managers, and clients.
  • Creating executive summaries and visual presentations.
  • Facilitating retrospective meetings.
Week 12: Capstone & Portfolio Development
  • Work on final capstone project.
  • Compile all projects into a professional portfolio.
  • Mock interview: Presenting an RCA to a hiring panel.

Hands-On Project:

Project 4, 5 & 6: Capstone & Portfolio
  • Deliverable 4: Lead a blameless postmortem for a simulated distributed system failure.
  • Deliverable 5: Design a prevention plan with automated tests and alerts for a recurring defect pattern.
  • Deliverable 6 (Capstone): End-to-end RCA for a provided complex, multi-system defect, culminating in a stakeholder presentation and a detailed portfolio piece.

Real-World Projects

Build a portfolio that demonstrates expert-level analysis skills.

E-Commerce Checkout Failure Analysis

Diagnose a critical payment gateway integration bug causing cart abandonment. Use log correlation and API tracing to identify the exact point of failure and propose a fix.

Mobile App Performance Degradation RCA

Investigate sudden app crashes and slow loading times reported by users. Utilize APM tools and device logs to pinpoint memory leaks and inefficient database calls.

Production Outage Postmortem

Lead the analysis of a simulated full-site outage. Reconstruct the timeline, identify the root cause in the deployment pipeline, and author a blameless postmortem document with actionable follow-ups.

Who Is This For?

Manual Testers & QA Engineers

Elevate your career beyond test case execution. Learn to provide deep insights into *why* defects occur, making you indispensable to development teams.

Junior Developers

Sharpen your debugging skills and learn systematic approaches to fix bugs faster. Understand the full impact of defects to write more robust code.

Support & DevOps Engineers

Move from firefighting symptoms to eliminating causes. Master log analysis and monitoring tools to proactively improve system stability and reduce ticket volume.

Tech Leads & Managers

Foster a culture of quality and continuous improvement. Learn frameworks to guide your team through effective RCAs and implement preventive measures.

GOT QUESTIONS?

Frequently Asked Questions

Real questions from our community, answered by our experts

I have no coding experience. Is this course suitable for me?

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Yes! The first month builds foundational concepts without heavy coding. While later modules involve technical tools, we provide guided tutorials. A logical, analytical mindset is more important than prior coding knowledge.

How is this different from a generic software testing course?

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Testing courses teach you *how to find* bugs. This course teaches you *why they exist* and *how to prevent them*. We focus on the investigative, analytical, and communication skills needed to solve complex problems, not just identify them.

What tools will I get to work with?

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You will gain hands-on experience with industry-standard tools including Jira, Confluence, Chrome DevTools, Postman, Splunk, Datadog/New Relic, and log management systems. Access to sandbox environments is provided.

What kind of job roles can I target after this course?

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Graduates are prepared for roles like QA Analyst (Specialist), Software Test Analyst, Junior DevOps Engineer (with a focus on reliability), Technical Support Engineer, and Application Support Analyst. The skill is a value-add for any developer role.

Is there any placement assistance?

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Absolutely. Our 100% job support includes portfolio reviews, resume building workshops, mock interviews focused on RCA scenarios, and direct referrals to our hiring partner network across India.

How much time do I need to dedicate per week?

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We recommend 8-10 hours per week. This includes 3-4 hours of live sessions/mentorship and 4-6 hours of self-paced project work and practice. The schedule is designed for working professionals.

Will I receive a certificate?

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Yes, upon successful completion of all projects and course requirements, you will receive a verifiable certificate of completion. However, your project portfolio will be your most valuable asset.

Can I interact with the mentors directly?

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Yes. The core of our program is 1:1 mentorship. You will have scheduled weekly calls with your dedicated mentor and access to a dedicated channel for asynchronous questions and guidance.

What is your refund policy?

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We offer a 100% refund within the first 3 days of the course if you feel it's not the right fit. After that, we are confident in the program's value and do not offer refunds, but we provide full support to ensure your success.

Do you offer any installment plans for the fee?

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Yes, we offer flexible no-cost EMI options through our payment partners. You can choose to pay in 3 or 6 monthly installments. Details are available during the enrollment process.